Privacy Policy

We've created this Privacy Policy to explain how we collect, use, store, and protect your data when you use our platform. We want to be transparent about what we do with your information, so you can feel confident using our services.

Our purpose is clear: to inform you about your data rights and how we handle personal information on our site. This policy will help you understand what happens to the data we collect from you, including the reasons why we need it and how we keep it secure.

This Privacy Policy applies to all users of our platform, which includes our website, mobile app, and any other services we offer. By using our site and services, you agree to be bound by this policy. If you don't agree with our terms, please don't use our services.

By accessing or using the Divaspin Casino services (the "Services"), you agree to be bound by these Privacy Terms. The Services include but are not limited to, any web pages, interactive features, email, SMS and other digital communications that we provide when you visit the website or access our mobile application. If you don't want to be bound by these terms, please do not use the services.

When you use our platform, we collect various types of data from you. Here are some examples:

• Personal Information: This includes your name, email address, date of birth, home address, and other details that can identify you.• Account Info: We store information like your username, password, payment method details, and any other account-related information.• Technical Data: When you interact with our platform, we collect device info (like browser type or operating system), IP addresses, cookies, and other technical data to ensure the smooth functioning of our site.• Usage Data: We track how you use our services, including login activity, game interactions, and any other behavior that helps us improve your experience.

We use the collected data for various purposes:

• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving the site and personalizing the user experience• Fulfilling legal and regulatory obligations

Cookies are small text files that our platform stores on your device to remember your preferences, login information, or other details. We use three types of cookies:

• Essential: These ensure basic functionality like logging in and accessing your account.• Analytics: These help us understand how users interact with our site, so we can improve it.• Marketing: These enable targeted advertising based on your interests.

You can manage or disable cookies through your browser settings. If you don't want to use cookies, please adjust your browser preferences before using our services.

We process your data under the following legal grounds:

• Contractual necessity (to provide and maintain services)• Legal obligations (compliance with laws and regulations)• Legitimate interests (improving user experience, preventing fraud, etc.)• User consent (when you explicitly agree to share information)

We may share your data with third parties for various reasons:

• Payment processors: We need to share payment details with companies that process transactions.• Gaming providers: We collaborate with gaming platforms to ensure seamless gameplay.• Other partners: We work with other businesses to enhance the user experience.

However, we never sell personal data. If disclosure is required by law or regulation, we'll do our best to notify you and respect your rights.

We keep personal data for as long as necessary, based on the following criteria:

• The length of time needed to fulfill contractual obligations• Regulatory requirements (e.g., tax laws)• Your account activity (if inactive, data may be deleted)

To protect your data, we implement various security measures:

• SSL encryption: Protects data in transit.• Access controls: Restrict access to authorized personnel only.• Authentication processes: Secure user login and account management.• Monitoring for unauthorized access.

As a user, you have the following rights under data protection laws:

• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights

If we need to transfer your personal data outside of your country or EEA, we'll do so safely using Standard Contractual Clauses. However, this may not always be the case.

When you interact with external links or services on our platform, please note that they have their own privacy policies and are not covered by ours. We're not responsible for the content of these external sites or services.

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we'll notify you through email or in-app notifications. Continued use means acceptance of updates, so please check back regularly to stay informed about how we handle your data.